- Sales teams
- Marketing teams
- Customer service
- Account management
Catalogue › Business Applications › Customer Relationship Management (CRM)
Business Applications
Customer Relationship Management (CRM)
A customer, lead, sales and service platform that provides a single commercial workspace from prospecting through retention.
- Higher lead conversion
- Consistent customer follow-up
- Reliable pipeline forecasting
- Better service history and accountability
- Accounts, contacts, leads and opportunities
- Pipeline, tasks and activity management
- Quotes, proposals and approvals
- Email, messaging and campaign integration
- Customer service cases and knowledge
- Dashboards, forecasting and role views
- Mobile access and workflow automation
- Discovery and approved solution requirements
- Configured or developed product release
- Integration and data-migration outputs where included
- Functional, security, performance and user-acceptance evidence
- Administrator and user documentation with training
- Go-live, warranty and support-transition package
- Sales edition
- Sales and marketing edition
- Customer service edition
- Industry configuration
- AI sales assistant
- Managed administration
- Edition, modules and user/location count
- Hosting, environments and availability target
- Data migration and integrations
- Configuration versus custom development
- Security, compliance and assurance scope
- Training, support and service level
Content on this page comes from the governed ARRIX catalogue record APP-02; pricing is confirmed only through a reviewed quotation.