01 · Business Telephoning
Cloud Phone Systems and Numbers
A business phone system that works from any desk, any country, on any device.
Business Telephoning
Cloud Phone Systems and Numbers
A business phone system that works from any desk, any country, on any device.
Showing 1 of 4
- 1Plan numbers
- 2Configure the system
- 3Connect devices
- 4Test quality
- 5Train and hand over
What We Do for You
- Provision business numbers in the countries you serve.
- Configure the cloud phone system, extensions and voicemail.
- Set up desk, mobile and browser softphone access.
- Connect the phone system to your CRM so calls attach to records.
- Test call quality and hand over an operator guide.
How this is bought: Bought as a defined project to set it up, then a monthly managed service to run it. Build an estimate for your case.
Platforms We Work With
Cisco
These are the platforms we work with on client estates. Where a client already owns a different platform, we work with theirs - ARRIX is not tied to any one vendor.
Our Approaches Explained
VoIP and cloud PBX
The phone system runs as software over the internet, so there is no hardware exchange to buy or maintain.
SIP trunking
The connection that carries calls between your system and the public telephone network.
Direct inward dialling (DID)
A direct number for a person or department without a separate line for each.
Softphone and mobile extensions
The same business number answered on a laptop or phone, wherever staff are.
Number portability
Moving your existing numbers to the new system so customers notice nothing.
Codec and bandwidth planning
Choosing the audio settings and network capacity that keep calls clear.
The Standards We Work To
SIP and WebRTCE.164 international numberingQoS network configurationCRM telephony integration (CTI)
We follow the structure and controls these standards describe. We do not claim to be certified against them - where you need a formal certificate, we prepare the evidence and an accredited body performs the audit.
What You Get
- Number plan and provisioning
- Configured phone system
- Device and softphone setup
- CRM call integration
- Operator guide and training
Extensions reachable from any device100%
Numbers ported without downtime96%
Calls logged to a customer record89%
These are the areas clients most often ask us to improve. Your project sets its own targets, measured and agreed with you.